Your Data, Protected

999pub Privacy Policy

Last updated: June 2025  ·  Applies to all members in the Philippines

At 999pub, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have over your own data. By registering or using our platform, you agree to the practices described here. If you have any questions, reach us at [email protected].

What We Collect and Why

1. Information We Collect

When you register on 999pub, we collect personal details such as your full name, date of birth, email address, mobile number, and a username of your choice. During the verification process, we may also request a government-issued ID to confirm your identity and age in compliance with Philippine regulations. When you make deposits or withdrawals, we collect transaction details including payment method information, amounts, and timestamps — though we do not store full card numbers on our servers. We also automatically collect technical data such as your IP address, devicetype, browser version, operating system, and pages visited within our platform. This information helps us detect suspicious activity, improve platform performance, and personalise your experience. All data collection is proportionate to the purpose it serves, and we do not collect information beyond what is reasonably necessary to operate our services safely and legally.

2. How We Use Your Information

Your personal data is used primarily to create and manage your account, process deposits and withdrawals, and verify your identity as required by applicable Philippine laws. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about offers available on 999pub. Transaction data is used to detect fraud, prevent money laundering, and comply with our regulatory obligations. Technical data helps our engineering team identify and resolve platform issues, optimise loading speeds, and ensure a smooth mobile experience for players across the Philippines. We do not use your data to make fully automated decisions that produce significant legal effects without human review. Any profiling we conduct is limited to improving the relevance of content shown to you within the platform.

3. Who We Share Your Data With

999pub does not sell, rent, or trade your personal information to third parties for their own marketing purposes — full stop. We share data only with trusted service providers who help us operate the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to government authorities, law enforcement agencies, or regulatory bodies in the Philippines if compelled by law or court order. If 999pub undergoes a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, and you will be notified in advance. We never share your data with unrelated third parties for advertising or analytics purposes outside our own platform.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate our platform. Session cookies are essential for the platform to function and are deleted when you close your browser. Persistent cookies help us remember your language and display settings across visits. We do not use third-party advertising cookies or cross-site tracking technologies. You can manage or disable cookies through your browser settings at any time, though doing so may affect certain features of the platform such as staying logged in or saving your preferences. Our cookie usage is limited strictly to what is necessary for platform operation and internal analytics.

5. Data Security and Retention

We protect your personal data using industry-standard security measures including SSL/TLS encryption for all data in transit, encrypted storage for sensitive fields, and strict access controls that limit who within our organisation can view your information. Our systems are regularly reviewed and tested to identify and address potential vulnerabilities. Your account data is retained for as long as your account remains active and for a period thereafter as required by Philippine financial and gaming regulations. If you request account closure, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law. In the event of a data breach that poses a risk to your rights, we will notify affected users and relevant authorities in accordance with applicable regulations.

6. Your Rights Over Your Data

As a registered member of 999pub, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no legal obligation for us to retain it. You may also withdraw your consent to receive marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. If you believe your data has been handled incorrectly, you have the right to raise a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, please contact us at [email protected] with your registered email address and a clear description of your request. We aim to respond to all data-related requests within 30 days.

7. Changes to This Privacy Policy

999pub reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through an in-platform notice. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the platform after any changes have been posted constitutes your acceptance of the revised policy. If you disagree with any update, please stop using the platform and contact [email protected] to arrange account closure and data deletion.

Questions About Your Privacy?

If you have any concerns about how your data is handled, our support team is ready to help. You can also review our Terms and Conditions and Responsible Gaming pages for related information. Ready to join thousands of Filipino players enjoying a safe, secure entertainment experience?